Home Tour Cancellation Policy
Tour Cancellation Policy
For Tours Without Flight/Train/Cruise, There is NO Cancellation Fees, you can change or cancel your travel plan 48 hours before your tour starts;
For air tickets: cancellation fee is 30% of total fare cost.
For train tickets: cancellation fee is 100% of total fare cost.
Note: Credit Card Transcation Fees can NOT be refunded, which is charged by Bank (ChinaBank charges 5% of credit card charges as transcation fee).
We understand that travellers may need to change their travel schedule depending on their needs, sometimes because of emergencies. We are a 7*24 hours working company providing full service for any travel change/cancellation, our powerful travel services will ensure the flexibility of your travel bookings.
Yangtze Cruises Payment:
Pay by credit card online: for cruiser's booking, pre-payment is required to reserve the cabin on the cruiser, customers can easily finish the online credit card payment by choosing the "Pay by credit card" option(or "Pay by Paypal.com" option) when you book the cruiser online.
Other ways of prepayment: Bank transfer to our company account, or Western Union.
Cancellation Policy for Cruises:
cancel 45 days in advance: charge 15% of the total amount as cancellation fee.
cancel 30 days in advance: charge 30% of the total amount as cancellation fee.
cancel 15 days in advance: charge 50% of the total amount as cancellation fee.
cancel 10 days in advance: charge 70% of the total amount as cancellation fee.
cancel less than 7 days in advance: change 100% of the total amount as cancellation fee.
